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Although the customer service reps repeatedly say the item is on its way, I don't have it. Ordered it in early December, it's now mid-January. So frustrating! Update: Dresslily refunded my money, no problem. Package was likely lost?
Lesley B.'s review of DressLily earned 3 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Lesley,
Thank you for taking time to leave a review.
Please kindly note that the shipping time depends on the shipping methods.
Unfortunately, for the shipping method you have chosen, there is no tracking number available and the shipping time is 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.
Best regards,
Dresslily Customer Support Team