If I was to write here all that I have gone through with Venus, I would need three pages worth of writing. I don't have time for that and more importantly neither does anyone else to read it. All I can say is beware! Do not order from this company if you are in a hurry to receive your merchandise. If you really have the need to order any type of clothing from here, do so at least 1 month in advance and perhaps if you are lucky you will get it on time.
I ordered something from them 3 years ago for my Silver Anniversary three weeks before I left on my vacation. It arrived while I was away. I returned it upon my return. I didn't need it anymore, obviously! Now three years later, my son was graduating and gave them a second chance. His graduation was May 4th. Ordered from them one week before and paid overnight shipping (don't waste your time). It is now May 16th, three weeks later, and I just received an email telling me my order was shipped. LOL!
I can't say if the clothing is good quality or not because I have never been able to actually touch or see a garment I have ordered.
Hi Les, we apologize for this experience and do understand your frustrations. We would love the opportunity to see what we can do to make this a better experience. It is not common for an order to take that long to be processed so we do want to look into this for you. Please e-mail us at socialsupport@venus.com and we will be happy to assist you.