I ordered some merchandise for $5, and they started charging my account without my permission.
A person keeps responding with, "You mean someone stole your card", "Your product was already shipped, wait until it arrives and send it back."
As of now they have successfully charged my account once, and my bank helped me with fraud and scam alerts.
Do not buy anything from this site. Stay with reliable sites, you know who they are. China does not have oversight on their online fraudsters.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team