We've been trying to call to use our credits for our next trip and received no response. This is such a scam. We even paid for a refund package when booking the flights but didn't get any refund. They gave us a credit instead. But it's so hard to contact them to use our credit for the next flights. They've been ruining our planning vacation! We literally lost $1000 for this scam service!
Products used: 3 both way tickets to Vancouver and back to Calgary