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Placed and order on 12-4 with expedited shipping. It is now 12-14 and when I track the shipment it just show labels were made on 12-14 but DHL has not received the products. Reached out to Customer Service and got an answer that my order has shipped. I replied asking for them to track it no response. Sent a second request asking for them to track my shipment and again now answer.
Leo S.'s review of Rosegal earned 2 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Leo,
We apologize for the inconvenience we may have caused to you.
The tracking information on the webpage will take a few days to be updated. Please rest assured that the package is on the way to you. You can track it later.
As for this issue, we have sent you a ticket and will offer you a solution, please check and reply to us.
Thank you,
Rosegal Customer Service Team