"I was one of the earliest customers of bluefly 1n 1999. I bought two Daryl K sweaters, which were very nice, and then a new bedding set. I returned the bedding and they credited my account. The only problem was that I was unable to access the credit, as I could not change my address on the account, nor have them sent to me at my new address. Spent many hours on the phone with them, and still they clung to this ridiculous policy to screw me out of $150. I never shopped with them again, and am still bitter about it 14 years later. Bluefly essentially stole my money, and it appears that, going by other reviews, they are somehow still doing the same to other customers all these years later. How in the world have they stayed in business? This is a horrible, horrible company and I hope they get exactly what they deserve. I hate this company and will always remember that they stole a little chunk of my youthful innocence. Burn, bluefly, because you absolutely suck."