Leonora B.

This company does not fill prescriptions correctly! I brought the glasses to my eye doctor who verified that prescription was incorrect. Doctor also said the lenses where most likely made of a cheaper quality. ( I spent the extra money to get the nicer thinner lenses.) Upon calling to return the wrong glasses- I was told I would receive a return form ( in 2 days). I did not receive one- I called them back and then received one in 10 minutes. Their outsource person in the Philippines was very confused about how the US mail system worked. I was told that my e-mail was a label and to print out my e-mail and bring it to the post office. (That's not the case the email is a return authorization with an address on it.) I wish I would have known all of this before I purchased from them- Never again!