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Leon L.

Contributor Level

Total Points
162

2 Reviews by Leon

  • InTheSwim

8/5/22

Do not do business with this company. Despite the fact that on the website they say this is a husband and wife team that is dedicated to superior customer service, that is a lie. I bought products from them that were not right, because their marketing material was misleading. And their customer service response was impersonal and borderline rude. I went on a three week vacation, came back and I was two or three days outside of the return window, and they would not wait. Bad company

Service
Value
Shipping
Returns
  • Going Knobs

8/3/21

Bad description of product online, and horrible return policy. Bought some cabinet knobs, they were not what was pictured, and the return policy is a restocking fee and must pay shipping. Well that makes a product like knobs unreturnable. It would cost me more to send them back than to keep them. Their customer service department was a little help. Too many other good sites, with customer friendly return policies. Let's face it, you can't always tell what the product looks like from a web rendering.

Service
Value
Shipping
Returns
Quality

Leon Has Earned 2 Votes

Leon L.'s review of InTheSwim earned 2 Very Helpful votes

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