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Leonard S.

2
Level 2 Contributor

Contributor Level

Total Points
694

6 Reviews by Leonard

  • 1-800 Flowers

12/26/20

We ordered flowers and were advised via email that they were delivered, but the vendor they chose, lied. Better to choose your own vendor in the town you want delivery from a local florist. This is second time this happened to us

Tip for consumers:
Go to a local florist in the town you want the flowers to be delivered to - they will do it right.

Service
Value
Shipping
Quality
  • Agoda

10/29/18

I inadvertently booked a hotel reservation with this scam site and they charged my credit card for one night. I cancelled the reservation and the hotel informed me they processed a refund of the one night charge, but it went to Agoda. I contacted Agoda and they gave me run around and told me to contact their Parent Site. I did, and the Priceline executive office told me they contacted Agoda and they would refund the money which they verified was due me by the hotel. I called Agoda and they said they knew nothing about it even after I gave them the reference number I was told would result in the refund. They refused to give me a refund even after their parent company OK'ed it. This travel site is a total rip-off and a scam and i urge everyone to AVOID them like the plaque and go to a reputable site of which there are many.

  • Dermablend

10/7/17

I have used Dermablend for many years from the days of the originator, Flory Roberts. L'Oreal bought the product and tried to make it into a cosmetic, rather than what it was designed for, to cover up blemishes, and they ruined the formula.

The product that is now Dermablend Leg and Body comes off on clothing WAY AFTER it has allegedly dried, unlike the original formula which dried. It makes a terrible mess on your clothes to the point that I am now trying to find another cover-up.

In conclusion, while I can certainly sympathize with other like me who wish to cover up blemishes, the mess that the product makes on clothing and anything else it comes i contact with is totally unacceptable. Worst of all if you try to get the residue off after it supposedly dries, you are left with no cover up.

My recommendation is that you not buy this product anymore, and let L'Oreal continue to market it as a quasi cosmetic and not an acceptable cover up..

  • Hotwire

8/24/17

I prepaid a car rental though Hotwire and at end of car rental, the actual charge for the car was $58.00 less than the amount Hotwire took to prepay the booking. And they sent me this cockymamie email to justify not refunding the difference.

"Thank you for contacting Hotwire Customer Care regarding your reservation with Advantage, Hotwire Itinerary *******774. I recognize you are requesting to clarify the receipt the car rental agency provided to you. I regret the inconvenience this has caused you. I am pleased to provide information on this matter.

We received your documents and as we review, I can assure you were not overcharged. The car rental agency may have shown you the Hotwire rate. Please be assured these base rates are specially negotiated for Hotwire, and are generally lower than the available rates presented to car rental customers booking directly. Our Hot Rate® Cars are non-commissionable, meaning rental agency do not pay us for bookings.

We ask our car partners do not disclose the Hotwire rate on their receipts, as it leads to confusion. We addressed this with the rental agency directly, to prevent this situation from occurring in the future.

Please accept our apologies along with 25 HotDollars, which we have added to your Hotwire account under *******@yahoo.com. You can use HotDollars to book any Hot Rate® Car or Hot Rate® Hotel on the Hotwire site.
Each one is equivalent to one U.S. dollar in value and is available for one year from the date of issuance.

A separate email will be sent to you with more information about how to use your HotDollars. Keep in mind that you will still be required to enter other billing details to cover any amount beyond your available HotDollars. Any remaining HotDollars will stay in your account for future use. Please note that your HotDollar credit will expire on the 5th of August 2018."

So, if your want to book something in the future, be aware that they will scam you like I was above.

  • ReadyRefresh

5/29/17

If you are thinking of ordering bottle water from Nestle Ready Refresh, think again. Their delivery is erratic and i am now 10 days late on a deliver. Worst of all is their customer service who lie and tell you anything to appease you.

My advice is never to get involved in this mess of a business or you will have nothing but never ending aggravation,

  • Dermstore

8/10/16

I recently ordered an item and they took it upon themselves to add something to the order. The 800 # is buggy and repeats a message over and over again.

So, beware when you order from here, they will add something to the order and use your card to bill it.

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Dermstore C. – Dermstore Rep

Based on the customer's order we offer a completely optional sale item at checkout. Dermstore does not charge customers for any products they have not authorized, customers can easily opt in or out of these sale items at the moment they are offered. If these items were added by mistake, no worries, simply give us a call or send us an email and we'll be more than glad to give you a full refund for those products.

For this or any additional questions, please reach out to us at 1.800.213.3376 or via email at service@dermstore.com. Our customer service is open Monday through Friday 5am - 7pm and Saturday 6am - 4pm.

Leonard Has Earned 14 Votes

Leonard S.'s review of Dermstore earned 9 Very Helpful votes

Leonard S.'s review of ReadyRefresh earned 3 Very Helpful votes

Leonard S.'s review of Hotwire earned 2 Very Helpful votes

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