I MADE A RESERVATION, USING POINTS, FOR THE RESIDENCE INN BY MARRIOTT SEATTLE SOUTH/RENTON, WA. ON APRIL 25TH. This reservation was for the 30th of April. We live approximately 300 miles from this location. This reservation was for my Wife and child!
When they arrived at the Unit they were told that there was no room for them. All units were occupied and they offered NO solution! I had PRE-PAID for the room! I believe that they rented rooms after this and then allowed them to use MY room. I want my money back PLUS the money that I was required to spend for another room! I am NOT HAPPY about this! Rating:; FFF!