We have made 3 purchases from Reptile City. There was a billing err on the first purchase but it was dealt with. On the 3rd purchase we received a dead chameleon, & one that was blind with an eye injury.
When we reported the problems, Felton was less than professional. When I complained about his lack of customer service but defensively he perceived that to be whining. He was quick to refund my money, but he is well less than a professional businessman. Quite a sad case.