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Leobardo M.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since December 2018

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1 Review by Leobardo

After a misunderstanding, The owner Dimitriy contacted me to explain the security procedures and offered me a quick solution. Thanks to him I saw a big smile on my wife's face!

Thanks Dimitriy and Russian Flora!
Dmitriy P. – RussianFlora Rep
Dear Leobardo, thank you for your review that would help us improve our service.
We understand your experience wasn't a positive one and we are truly sorry.
We've been in this business for over 14 years and unfortunately frequently faced an online fraud, so over the years we've developed policies that help protect card holders against online fraud and also protect transaction legitimacy.

Here is the page that describes the policy:

We never ask our customers to provide a full card number OR share any other information that is not legal within the United States to request to prove that you are indeed an authorized holder.

Should you wish to try our service again: as a company owner - I am gonna offer you a free Chocolate gift with any order or $25 store credit.

Once again, I am sorry that we failed to meet your expectations.


Dmitriy & RussianFlora.com Team

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