Thumbnail of user lenoraw3

Lenora W.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by Lenora

  • BrighterBlooms.com

7/19/23
Verified site experience
• Updated review

The only reason I didn't give this 5 stars is that I received the wrong plant twice and the one time I received the correct plant it lost all of the leaves. The customer service was fast and customer service personnel were great!

Good customer service
6/20/23
Verified site experience
• Previous review
Your customer service associate was very helpful!
5/19/23
Verified site experience
• Previous review
Reason I chose this business:

I wanted the peach tree I ordered. I will be anxiously waiting for it's arrival!

Reason I chose this product:

I have wanted a peach tree for some time and when I saw this dwarf tree on your website I ordered it as soon as I was advised that you had it in stock.

  • Roaman's

9/24/21

I will NEVER place another order with this company! Did not receive advertised price on two items I ordered. I returned items and received credit for one, still waiting for credit on the second item. The customer service is terrible, no help at all. If I pay the minimum amount due on my account I will be paying more than what my account balance should be and if I don't pay the minimum payment I will be charged an outrageous late payment fee. Customer service agents are very difficult to understand.

Service
Value
Shipping
Returns
Thumbnail of user corinned8
Magali R. – Roaman's Rep

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

  • MegaPlayz

10/20/17

I had the same thing happen to me. I got a text message and an email from my bank alerting me to this activity. I have filed a fraud claim with my bank and they are also sending me a new card and have disabled my old card.

Lenora hasn’t received any votes.

Lenora hasn’t received any thanks yous.

Lenora doesn’t have any fans yet.

Lenora isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lindad2602
3/28/24

We use this vendor on a regular...love it.

Thumbnail of user cindyh935
3/28/24

Love the options and quick checkout process