I bought a ring for my wife, came on time not a problem, no problem with customer service. Ring is way smaller than what's shown on the site. I was like WOW that's small.
Please be mindful that when they have sale/discounts, they actually raised the price 40 plus % and then give the discount from that. So basically you are paying a little more or regular price... so their discount is a scam. You are NOT getting anything on sale. I know because the ring I bought for my wife and others went way way up then discount applies. After the sale is over, then they drop the price back to everyday price.