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LENA T.

Contributor Level

Total Points
93

1 Review by LENA

  • Rosegal

9/7/14

The dress I received was nothing like the picture. The inner part was a different color instead of the dress being solid as advertised, and it actually clashed with itself! They admitted it was their mistake and wanted me to pay $2 so they could attempt to send another dress. Not wanting two ugly dresses, I declined. As I did their 40% and 60% refund offers. They offered 85% if I shipped it to China. I finally caved and said I would accept the 60%, at which time they said they could only give me 50%. JUST BURN YOUR MONEY! Sizes run wayyy small. You will not get the pretty dress you see in the picture. FRAUD! FRAUD! FRAUD! I wish I could give them 0 stars. Avoid at all costs!

Tip for consumers:
DO NOT USE THIS SITE UNDER ANY CIRCUMSTANCES! DON'T BE FOOLED!! PLAY THE LOTTERY, IT'S A BETTER WAY TO WASTE YOUR MONEY!!

Service
Value
Shipping
Returns
Quality
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rosegal r. – Rosegal Rep

We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction. We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service

LENA Has Earned 13 Votes

Lena T.'s review of Rosegal earned 13 Very Helpful votes

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