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Lena K.

Contributor Level

Total Points
80

1 Review by Lena

  • SHEIN

5/28/20

I just placed an order a few days ago.My order was around $126 and i forgot that i was elligible for $10 discount code if you spend more than $109. I was also elligible for a $15% discount if i spent more than $99 which i did and i did not use that either. Is there any way someone can contact me and give me that portion as a refund. This site seems ridiculous not to have a phone number to contact or a proper customer service email. I can see all the complaints below and this will probably be the last time i order from Shein if my order takes a long time to arrive. My order number is GSHMY*******DJ. I have sent an email to pissed consumer and i have not heard anything back. Please contact me. Thanks.

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molly m. – SHEIN Rep

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!

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