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Lej G.

Contributor Level

Total Points
84

1 Review by Lej

  • Lazada MY

3/24/20

Lazada's site is very unreliable. EVERY item is shown as Out of Stock.
When I tried to contact technical support... THAT IS WHERE THE PROBLEM STARTS... AND WHY THEY DESERVE 1 STAR.
Your first line of contact is a useless BOT.
After several attempts, a button comes up to give you an option to "Chat Live" with an agent.
When I explained to the agent that there is a bug and ALL ITEMS i look at is "Out Of Stock"... They don't understand. I send several screen shots... yet they don't understand. This is over 1 week. And I have repeat this process over and over again. After reaching an agent today and explaining the problem... I get a USELESS REPLY in email (see pic)... It doesn't address the problem at all.
There are other better sites out there with better service and prices... Do yourself a favour and don't bother with LAZADA.

Lej Has Earned 4 Votes

Lej G.'s review of Lazada MY earned 4 Very Helpful votes

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