Leilani R.

Ordered through amazon as a gift for my sibling. Free shipping! Amazon - they're credible, right? So I banked on the amazon name. Yeah, they shorted the shipping by $1.01. My sibling had to PAY the postal worker to get his own damn package. Do you know how embarrassing that is?! Well Don't worry, gohastings doesn't care. After making me jump through hoops from 2645 miles away from where the package was delivered, they finally admitted fault and agreed to a refund... of $1.01. So glad my dignity was worth that to them. Over all, I had to call twice, write four emails, spend over an hour on the hold both times, and argue with them about the fact that one should not be required to go to the postal office when the package showed that more postage had to be paid because of their mess up.

I'm not just going to NOT shop with them in the future, I also want to warn others that this is how cheap they are. Oh, and I still haven't received a refund.