Leigh M.

I ordered a pair of shoes. The box was severely damaged because they shipped it in a bag (WHO does that?). I immediately sent an email with pictures expressing my disappointment and asked for a new pair to ship out immediately since it was a Christmas gift. Two days later was told pics were supposedly they were too blurry (that's BS) and asked to send again. Sent the same pictures resized to fit an email better. No response for three days. On fourth, after asking again, the response was they could sent a plain brown box because they didn't have the shoe in stock. This was a Christmas gift which looks like I picked it up at the bottom of the dumpster. Corners were significantly crushed and the box fell apart when opened.