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Leigha M.

Contributor Level

Total Points
82

1 Review by Leigha

  • Zazzle

9/19/17

I purchased 100 envelopes from Zazzle 6 weeks ago now. I've called twice in the past two weeks since the estimated delivery date was 2 weeks ago. I was told that they moved facilities so there is a bit of a back up. I was NEVER notified about this and would have NEVER know this unless I called customer service and waited on hold for 15 minutes each time. All i got out of it? "We're working 'hard' to get you your order. Here's 10% off" Oh thanks so much for saving me a couple of bucks and not being able to send out invitations and having to call people to invite them. What a disgrace. Do not use them.

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Zazzle S. – Zazzle Rep

Hello Leigha,

I am so sorry to hear the disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.

I see that you are currently being assisted by one of our leads, who will be providing you with any available updates.

Thank you again for your continued patience,
Tram

Leigha Has Earned 2 Votes

Leigha M.'s review of Zazzle earned 2 Very Helpful votes

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