I purchased 100 envelopes from Zazzle 6 weeks ago now. I've called twice in the past two weeks since the estimated delivery date was 2 weeks ago. I was told that they moved facilities so there is a bit of a back up. I was NEVER notified about this and would have NEVER know this unless I called customer service and waited on hold for 15 minutes each time. All i got out of it? "We're working 'hard' to get you your order. Here's 10% off" Oh thanks so much for saving me a couple of bucks and not being able to send out invitations and having to call people to invite them. What a disgrace. Do not use them.
Hello Leigha,
I am so sorry to hear the disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.
I see that you are currently being assisted by one of our leads, who will be providing you with any available updates.
Thank you again for your continued patience,
Tram