Leigha B.

Refuse to help in greatest times of need.
I don't even want to give one star...
American Express has the reputation of being great but can you still call a company great when they fail in someone's greatest time of need?
I own a medi spa and have been forced by the leaders to close. I have a balance on my business card, I called Amex right away to make sure I wouldn't go delinquent, assured them as soon as we were allowed to
Work again I'd pay the balance or even make small
Payments they marked me
Past due, assigned late fees and turned off my personal Amex card which is fully up to date and they refuse to make a plan to help
Me at all. I have applied for help through SBA and I have not gotten anything so far. American Express will Lose my business over this