leida r.

We purchased the PB air sofa for a second home which is very lightly used. Loved the look of the sofa, however after less then 8 month use, the frame of the sofa is collapsing, the cushions are flattening out and feathers are poking out of the fabric. Very poorly made. After calling the service line the service rep was beyond rude, told me that she was sorry but the purchase had been made over a year ago, and there was nothing that they could do... and a FAT person must be sitting in the sofa! Really? Why not have warning labels on the furniture explaining that the furniture should only last for one year and please don't have fat people sit on it. Will not likely to either recommend or purchase any furniture from them again. Be forewarned, a good look but that it is not to last. I however had hoped for at least more then one year of use!