DO NOT ENTER YOUR PAYMENT INFO UNTIL YOU HAVE READ REVIEWS ABOUT THIS SITE. I had no experience with auction sites. Our nightly news featured a story of how they worked and if you were nimble and understood them you could really win something nice. After seeing this on my respectable local news I searched auctions and swipebids popped up. Typically I never enter payment info but it looked harmless. They mentioned their 159.00 fee but I didn't expect my card would be instantly charged. As this was happening our credit card company was calling. There's a red flag! The card company had lots of experience with swipebids. They instructed me to send in swipe's guaranteed refund form via registered mail and if swipe didn't come through our credit card company would help us. Thus I brought up a chat window, requested the form and followed all instructions to the tee. I politely insisted the swipe rep tell me it was not required that I do any bidding to get my refund. I printed the chat and saved it and mailed in the form via registered mail. You have to then wait two weeks and contact swipe again. Another chat session. I inquired to my refund status and the rep told me it was done but may not show up on my card for six days. I requested she tell me the last four digits of the card that swipe credited. It was the right one. Again I printed the chat. True to their word, in six days I saw the refund on my card. I've heard stories of others who didn't get it. I'm not sure if they called their card or sent in the refund form via registered. I suspect that makes a difference. I'm out about 7.50 for the registered letter and pricelessly smarter for the experience. This was our first and now last rip off of this type.