Leena g.

THEY FORCE CUSTOMER TO KEEP WRONG PRODUCTS

I have recently put up a request for return of two products both were different products than what i ordered. Both under return policy.

I logged a return request for many days no response. On follow up they reject the return request saying i return many products. If the product is of bad quality, color is different, fit of specific item is nt good and here in this case is ORDERED ITEM IS DIFFERENT THAN THE DELIVERED ITEM they compile a list of return and start rejecting your return return requests. Can somebody from snapdeal please explain WHY INSTEAD OF VENDOR CUSTOMER SHOULD BE PUNISHED FOR WRONG DELIVERY. WHAT IS THE CONNECTION OF WRONG DELIVERY WITH RETURN HISTORY! SNAPSEAL BLINDLY COMMENTS ONLY ONE THING YOU RETURNED MANY ITEMS SO WE TAKE NO RETURN WHEREAS I RETURNED ONLY FEW ITEMS WHICH R NT GOOD... My return request is under last review if it is rejected i will take the matter to media and court as WRONG DELIVERED PRODUCT HAS TO BE RETURNED ITS NT CUSTOMER'S FAULT

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