Lee M.’s Reviews of Lotus Leggings & more

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Women's Clothing

1/18/17

I received the email notifying me that my order was processed and my credit card was charged, but I never got a tracking number nor did my leggings arrive! The only option for contacting the company is via email, and the canned response is not only not helpful, it is blatantly erroneous. No one contacted me within 24 hours, it's been more than two weeks since I ordered with no additional information available. I'm contacting my bank to have the charges reversed and am contacting the Better Business Bureau as well as Consumer Report to file complaints. DO NOT ORDER FROM LOTUS LEGGINGS!

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Lotus L. – Lotus Leggings Rep Over a year old

Hi Lee,

Thank you for your feedback and we apologize for the inconvenience. We are in no way scamming people. We are truly sorry for what happened. We’re a growing company and that growth is never without its mistakes. Rest assured we are doing our best to make sure things like this will not happen again. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.

Sincerely,
The Lotus Team