I placed an order online through this company. Arrived on time, however, I was missing 4 of the items and the cups were printed completely wrong. They even had a checklist of inventory that someone had to personally sign saying all items were accounted for. Low and behold one of the items missing was the first on the checklist! So I have made several attempts to reach them, emailed and called everyday for the past week along with leaving, messages. Nothing has had them respond! If you don't believe me try calling their number to place an order, you'll just get a message. I am still, waiting to get my refund for, the items missing, and probably, never will get it.