Ordered 2 items from them. One came on time, the other order tracking kept showing processing. 10 days later, I completed their on line survey, then was told item will be refunded. Only when I asked then I was told it was out of stock! Refund amount was NOT IN FULL. They deducted the discount that I hv used. It's not my fault to reduce the amount spent! Neither can I replaced it with another item. They even entertain me by giving me a voucher code that I can use for future purchase with a minimum amount! That is not the way you handle your customers!
The discount is only S$20, they treat that more important than keeping their customers. So beware, if they do it to all their customers, you will have to pay in full for your purchase and forget about their promo discount.