I complete an offer and I'm not even eligible for it? What's the point in showing me the offer then I don't understand? How am I meant to know? Nonetheless, why don't staff answer questions? I am a customer I want to know what I'm doing wrong and what I'm eligible for. WASTE OF MY TIME.
This is extremely bad customer service. Also, I do not understand the point in stating "feel free to contact us again if we can further assist" if you're not gonna assist me. Hellooo? I need clear answers please?