First time ever to use Legal Zoom, "I will be back"! I required a Trademark so I made an inquire to this service company and the following is the true story.
Good friendly phone and email questions answered, step by step guidance with connecting you to right people to answer questions, and was able to stop filing process until I had my free phone consultation with a very knowledgeable and most helpful Attorney. (Easy to schedule the consultation). One thing you will need to do is fill out the form that ask you to best explain your Trademark and logo design... it would be to your benefit to write out your thoughts before filling out form... I did not and I share this to help you to be ahead.
In closing this experience with Legal Zoom, I would say they have more than been helpful and the fees are very reasonable in comparison to IP Firms. After I got a notice from Zoom services that the Mark was filed, I was more than pleased. 2 weeks later I got a nice package in the mail and all of the paper work and a copy of the USPTO filing also. In package also included a step by step to check the status of my New serial number at the Trademark office.
Thank you for the kind words Lee. Glad we could help.