Lee G.

My wife bought something online from what looked like the original site but was a scam to look like the real website. She did not receive her package after about a month. She filed a dispute. PayPal shows tracking number and package was delivered but it doesn't show actual address just city and area code. She was told to contact UPS, which she did and they told her it was delivered to our city and area code but wrong address and completely different person, miles away! She gave the info she got from UPS in a digital attachment sent by UPS and PayPal still closed her case even with the proof that package was sent to completely different address and person. Customer service was terrible, no remorse and absolutely zero help. They just want to close the claim so they don't have 1. Do their job and actually look into it 2. Reimburse people that use their services for that reason alone!
Total joke...