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Love the clothes
My son and daughter ordered us flowers for our anniversary which was February 14, when they didn't arrive my daughter kept inquiring about their whereabouts and each time was told they were on their way, well this went on for two days and when they did show up it was sometime in the evening after 9p.m. And we're left outside in -10 degree weather no one thought to ring the doorbell.
When they state same day delivery it's misleading and no matter how busy it is they shouldn't lead you on to say they are arriving shortly, two days later is far from shortly.
I placed an order October 10 and only received two of five items.
It is impossible to talk to anyone, they tell you to leave a message but never return the call.
When I emailed them they gave me a tracking number but it doesn't help much just says its been sent, to where?
I was hoping to add a few of these items to my Christmas presents but its not looking too good and my money being returned was never mentioned :(
Tip for consumers:
Make sure you are in no rush for your product because it may take a while.
And if you don't receive your product be prepared to fight for it.
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Empty.
The experience was Awesome hope to continue to order from you all!🥰
Dear Lee,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We have send your order information to your email and you can reply us for your requirement.And then we will do for you. Wish your reply.
You are a valued customer, and we are committed to providing you with the best service possible.