I personnally LOVE the penny auction game... and it is a game... you are bidding for items much the same way you play the slots... hoping for a win. That being said this web site WAS AWFUL. I bought a 99 bid pack and recieved nine bids instead of 99. I then spent the NEXT FOUR WEEKS trying to get them to correct their mistake. I had to call THREE times and was put on hold a total of FIVE times. I will NEVER use the web site again nor would I recommend it.