I ordered about £650 worth of good to be delivered. DHL their delivery partner did not show up - I have since spoken with DHL who admitted that their driver wasn't even in the area when he said he tried to deliver.
I wanted the clothes for a holiday so I spoke to Mr Porter and they said that the only solution was to buy another lot at £650 and get it on their premium delivery and they would recall the orignal and refund me the first £650. THAT WAS NEARLY TWO MONTHS AGO! They are currently refusing to honour my refund because DHL seem to have lost the original order. NEVER EVER BUY FROM THIS CORRUPT DISGRACE OF A COMPANY!