I was excited to try this service as I think it's great for Canadians who want to shop online because some retailers in the US will not ship across the border. The online system is streamlined, and easy to set up and navigate. I sent two packages there to see how quick and how expensive the service would be. The turnaround from receipt of shipment was good, except the second time where I chose to consolidate two shipments into one - that took much too long on their end. Both shipments were priced extremely high compared to shipments/items that I have sent cross-border in the past. Won't be using them again.
Hello Lee.
Thank you for your feedback regarding your experience with our services. We are continually working with the outbound carriers to offer the best rates to our customers and offer service to assist with reducing this cost.