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Lee C.

Contributor Level

Total Points
83

1 Review by Lee

Wix
  • Wix

8/17/18

I hired a Wix.com "pro" to design my site. Her name is Ana who is contracted through Wix.com under the business name redklover.com.
She sent me a contract that said the site would be finished in 21 days. 2 months passed and she gave me a billion excuses that she was busy. When I emailed her to inquire she said she didnt get my email, but I had proof that she read my message. She was disrespectful and condescending. Finally, she sent me a dummy site which was incomplete. I told her that I needed the completed site so that I can post it. She said I had to talk to Wix.com. They were dismissive to the point of not returning my calls. And there's no way to call them. You have to email and wait for them to call you, which is another clue to the $#*!ty customer service. Finally, they sent me a response by email that they had nothing to do with her building my site and then referred me back to her. So basically the girl that they presented on their site as a "wixpro" stole my money, never gave me a site and suddenly they washed their hands of all liability. Wix is a scam. There are tons of other site out there that does a way better job. DO NOT USE WIX FOR ANY REASON AT ALL. YOU'LL REGRET IT.

Lee Has Earned 3 Votes

Lee C.'s review of Wix earned 3 Very Helpful votes

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