They made me wait two weeks to let me know that they couldn't fulfill the order because they didn't have enough inventory. What is that? They obviously had a shipping container coming over, and knew how many pieces they had in advance. I bought it through facebook, so maybe they decided to sell more of them direct and not pay facebook a commission, or however that works. I just know that in the end, I sat excitedly awaiting my new desk chair, and now have to start all over again. I'd never order from these people again, and you shouldn't either.