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leea378

LEE A.

North Dakota

Contributor Level

Total Points
80

1 Review by LEE

6/23/21

It says on their site that they offer custom sizes and to contact customer service for prices which I did. They informed that the size I needed was the same price as their standard sizes, but needed to be ordered horizontally instead of vertically. I more than specified this in my order. I received my order fairly promptly, but of course it's vertical instead of horizontal. I have contacted customer service 5 times, and responded to my original email notifying me that my order has processed. It appears that the only way to get a response is to post their lack of response on here.

Products used:
Backdrop

Service
Value
Shipping
Returns
Quality

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