This company is the worst shipping company I have ever had the misfortune of dealing with. The first time I dealt with them, I ordered a package from Vitacost.com. The Lasership website showed the item as scanned onto the truck, then delivered to my Brooklyn apartment 5 minutes later. That's impossible. The package never arrived.
Every single time I have had a package left with these thieves it has not been delivered.
Today their website showed that they attempted to deliver a package at 4:22. I was home. Nobody ever rang my bell. Additionally, when I called the company, the idiot who took my call lacked the basic comprehension skills to understand what I was telling him. He ended up dropping the call after I explained it to him in a way that a 3 year old would understand.
If Amazon and Vitacost continue to use this company, I will cancel my Amazon Prime membership. I just filed a formal complaint with Amazon and had them note my account that I never want any of my items delivered by this poor excuse of a company with piss poor service.