Lea S.

I signed up for material world from an add via Facebook that showed many designer items to which you could purchase after receiving the box. I received my box and it was nothing along the lines of the style I was interested in and was no longer interested in receiving boxes. I emailed their email and informed them I would like to close my account so I did not receive any msc. Charges. They responded asking if their lead stylist could take over and i politely declined and stated I would like to close my account and have my billing information removed. They did not listen and then charged my card for $30 and sent me another box! I returned it immedietly and have sent MULTIPLE emails to get absolutely no response. If i could rate this a 0 I would as that is HORRIBLE customer service.