I ordered my wedding dress from this company. It took one month to arrive. I had to pay a huge cost to get it cleared from customs. When it arrived two weeks away from my first fitting they had sent me the wrong dress...
I got a lack of sympathy or compensation from the company. They literally couldn't care less in trying to rectify the situation. They said they'd let me know in 72 hours if they had the dress I ordered originally in stock. They didn't get back to me after 72 hours. After chasing, they confirmed they no longer had the dress and didn't intend in getting it in.
They are awful. Do not buy from this company. This has left me having to find something new with very little time left. Appalling customer service.