I ordered a bread machine. I got a confirmation email, and they took the money from my account. The email said I would get a confirmation email when shipped. 2 weeks later I called to find out why it hadn't shipped. Ohhh. It's gone to the shipping dept today. I got confirmation email that afternoon, but it still took another 10 days to arrive. The product is good, but almost 4 weeks isn't worth the $20 I saved over buying on Amazon with 2 day shipping. Will never buy from them again.