The quality of their shirts and bras are something I'd expect from the cheaper clothing at forever 21 or Charlotte Rousse. The yoga pants are high quality, however.
Also, my customer service experience was way better than I was expecting after reading the reviews on this website. My call lasted less than 5 minutes. I just lost my job, and I forgot to skip this month. I called and asked to cancel my membership and not be charge for this month. One and done in under 5 minutes from the time I dialed until I ended the call.