Leah P.

I use it all the time because I like getting cash back. It activates the reward center in my brain. I know this. Ibotta also knows this. I spent $190 on a pair of shoes to get 10% cash back. I followed all the directions, shopped through Ibotta, tapped the right buttons. It was ANY item. I bought one pair of shoes full price, no discounts, no coupons, no promo codes. The cash back bonus was not expired. Ibotta notified me that they received my order and would let me know if my item earned cash back (which it definitely should have). Basically 2 weeks later they told me my order was not eligible for cash back, which is a lie.

I would not recommend this app to anyone who expects to receive more than $2 or $3 back for a purchase. Also super time consuming because you have to click on the store you plan on going to and individually add items to your list you want cash back for and then send pics of the receipt after purchase. Would be cooler if you could just shop stress free, then scan your receipt after and it automatically matched offers on the receipt if they had it for that particular store. You'd think in the year 2022 they'd figure out how to do that.