Leah K.

I don't like to do this because I work in customer service and understand how customers can be. However, this is an exception. I was gifted a year long birch box subscription for Christmas two years in a row. I was super excited to try samples and explore new products. The first subscription, they missed two of my boxes and had to extend my year plan. The second subscription, I claimed by gift, it never came in the mail the whole year. My friend wasted her money and customer service told me it had expired, it was a new subscription! DON'T waste your money or time. I loved getting samples but customer service is extremely frustrating.