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Leah H.

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Experience: Beauty

Member since December 2018

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1 Review by Leah

12/29/18
This is my 2nd order from BH. I must be a glutton for punishment. I thought the slow shipping on my first order was a fluke and gave them a second chance. Well, never again!

I placed the order on 12/22/18, and paid for shipping (same day I placed an order from a competitor with free shipping). I received an update email from BH on the 26th saying my package has shipped. I check the tracking on USPS today and it still says only the label had been printed, and it hasn't arrived at USPS yet. They are lying about shipping! According to an email answer I got from customer service today, my package was shipped today "Please allow the full 2-8 business days for your package to be delivered"! So why did the system say it had shipped 3 days ago and still says it's in transit?! USPS still says only the label was printed and the package hasn't been shipped yet...I received the competitor's delivery yesterday.

I don't believe I fell for this again. Probably won't get here until after New Year's. This is a very irresponsible company who couldn't care less about it's customers. Shipping that takes this long should be free. I'm through. They've lost my business.

That attached photo shows the product I received.

Tip for consumers: Don't buy from this business! It takes way too long to receive your order. It's not worth the wait.

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