So far I am not very happy with this service provided. My original purchase was for 6 pages that have cost me about $121. I have now been told by the writer, due to the word count for my assignment I should of actually ordered 17 which will cost me a further $200+. Do you not think this is very overpriced? No student could afford that let alone someone who has a minimum wage job. Your live chat staff have been very. Blunt. And not helpful at all.
I'm now stuck as I need to had in my assignment by the 25th of this month and I am most likely going to fail. I asked if there was any way of paying for half the cost now and the rest on the 24th and was told no, I think your costs should be cheaper and you should offer a discount $300 is far too much. That's a weeks pay for some people! I am hoping they resolve this matter, I hate leaving things on a bad note and have worked in customer service myself and know what it's like.
Update! I reached out to the company and they have rudely ignored my email, terrible customer service from a representative of the company.
I have now been notified that the writer cannot finish the assignment this is not acceptable and I will be reporting this company if I do not get this resolved.
Dear Leah!
I see your point.
Still, the instructions to your order clearly state that 17 pages are necessary to cover all the questions in your assignment and meet the instructions.
Our support representatives have already given you permission to proceed with the payment of the rest of the sum by the end of the week.
And, please, be sure that we are making everything possible for your order to be completed in time and in the best way possible. All we need is the payment as we are a prepaid service, and the payment is the guarantee the writer will get paid. We already have potential writers to proceed with the order. When you are ready, we will ask the writer to proceed.
Please be sure to contact the support team with any questions and/or comments.