I have called 4 times regarding an order I placed on Black Friday. Each time, I am told that the items have been pulled and are ready for shipment but haven't been processed at their warehouse - a warehouse that they are blaming for huge delays, but they are doing nothing to remedy the problem. They have a ridiculous wait time to even talk to anybody - obviously an attempt to get people to give up and hang up the phone! I will NEVER order from this joke of a company, again, and I caution other buyers to BEWARE!