- Flight got canceled by the AIRLINE, it took me 1,5 hours to call the agency and eventhough it was the airline who canceled the flight - I had to pay 40 euro extra to rebook the flight and I couldn't even choose the date (it had to be the closest date to when I had the tickets). If I asked for a refund - I would have to pay 40 euro per ticket...
- Our flight back was changed. It was supposed to be at 5pm and it got changed to 11am. We were not informed. Only got a text message when the checkin started (two hours before plane takes off)... We nearly missed the flight.
Terrible experience, would never recommend this agency to anyone..