L B.

Diabolical!
Diabolical! Please don't fall for the reasonable prices. Both myself AND my friend had awful experiences and although I paid the £10 for a year's delivery costs I will never use this company again nor will my friend. Flowers were ordered three weeks prior to the birthday for which they were purchased as I was going on holiday. They were delivered the day after I ordered them NOT for when I asked for them to be delivered. I checked and double checked that I had clicked the correct date.
When I questioned the customer services person I was told that I was sent confirmation. This is true however there was no delivery date on the confirmation. You have to go into the tracking link to see the delivery date and since I wasn't going to be tracking them for THREE WEEKS I had no reason to click the link.
Pathetic customer service. No help given just the we don't care now that we've got your money!'
Prestige... you ruined my birthday surprise and could give a monkeys! I'll be posting this on every review site I can find and my friend will be reviewing you too!