I rarely write review, but was SO BAD that I could not imagine.
AVOID them like a PLAGUE!
Because of their IMPERTINENCE and IMPUDENCE.
I registered there, ordered something as well as their "Millionaire's Club" services, because they were pushing it really hard and also because I was getting free shipping with it.And after payment I got this email:
"Status: This item is no longer available and has been cancelled. Cancelled items are no longer available. Unfortunately these item(s) have been cancelled from your order in our system."
So, they are selling/offering something that they actually don't have, hm... I thought.
OK, so I went for refund ofcourse.And then... troubles start.
At first, they were just ignoring my emails.
I could not believe.
Then, after a while (I'm looking at the emails now, it's been 19 days! Of them not responding), I wrote them "Do you want me to ask for my money back via Paypal or what?".
Only AFTER THAT (3 weeks later!) they refunded me for cancelled items, but they were OPENLY REFUSING to give me back for their "Millionaire club" service. I told them I wasn't being using it, nor I plan to use it, it's just something that I don't need. I was dealing with Jena Richardson from their support and she was showing no interest to assist me on that matter.
Then I requested refund via Payapal - they were just simply ignoring it!
I never met company like that before!
Finally, I had to open dispute on Paypal, to resolve all that.
It took me some while and some nerves, but finally Paypal sided with me and AGAINST THE B. A.M.'s WILL refunded me.
It was not about the money, but about their INSOLENCE!
If such big company can't afford themselves to refund normal user for 25 bucks (oh boy, what a big pile of money!) for service one just doesn't need - that is just showing how GREEDY they are!
Really, trash of all trashes!